Hi,
Some of these may sound like simple questions but not knowing where you started with this and the last time hot water worked, we need to ask:
Question 1. Does any water come out of the faucets when the hot faucet only is turned on? This means we have water at least, just no hot water yet maybe. luke warm but it is very hot where I am. Myrtle Beach, SC
Question 2. Are you sure the winter bypass on the back of the heater is still not in the winter position? We do not know if this is the first time this year you fired up the heater or you used it all summer and then just died.
Thought it was in the correct position but it was not.
Question 3. When the heater has water in it, and the gas burner is running, how long does it burn before the flame shuts off? Normally it takes approx 15 to 20 minutes to heat 6 gallons of all cold water and the burner should run non stop until it is all heated. If it does run this long and no water comes out the sinks, OK that is a different problem but we need to know the burn time. It was only running for a short period...
Question 4. When did all this start? Was it working a day ago, a week ago, or this is the first time you tried it this season?
Need some more back ground on how the problem came to be so we can help give better places to look.
Hope this helps
John