Hi Lowell
It might be simple, let me explain some first.
Inside your fridge on the back top of the fridge compartment are some aluminum fins. Attached to those fins is a temperature sensor on the far right side. While many of the Dometic fridges do not have a knob to turn to adjust the temp, there are some things that may shift it.
See here on this pic. This is not my camper, I took this pic from a TT in a dealers lot one day but is a Dometic like ours is. It has a scale of warmer/colder
And here is a pic out of my 2004, T2499. No scale but a blue pointer???
The simple thing to check first is did that temp sensor get knocked off the aluminum fin and is touching air in place of the fin? If so the fridge could be trying it’s hardest to get the air to be the fin temp and freezing everything in the process.
Now where does the temp sensor suppose to be at. Well I have read that sliding the temp sensor up and down the fin can shift the temp normal maintaining temperature. I have read conflicting forum posts on which direction is colder, up or down. Then I bumped into that one fridge at a dealer that had a scale on it. Then I went out to my fridge on the 2499 and found the blue arrow but no scale???. I have fiddled up and down and on the T2499 and not made a lot of difference. However I’m sure it takes hours worth of time to see a change.
This I do know, on the T310SR, same model fridge. Mine is all the way down to the bottom and the temp is now at about 32 to 33F since I installed the vent fan in the back of the fridge chimmney. It use to be about 33 to 34 without the fan. I do not have anything frozen in the fridge.
If you find the temp sensor is attached and touching the fin, well come back as that then is a trouble shooting mission why the sensor is not shutting down the cooling.
Hope this helps
John