Sunline Coach Owner's Club

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Janet H 05-14-2010 02:28 PM

Forums 101 - posting, accounts, basics
Welcome to Sunline Owners Club. Please take a moment to read through this discussion if you are having trouble posting or have other basic questions about how our forum works. Here are some links to find more help about using the forum (if you don't find what you need in this discussion thread).

Forum FAQs (frequently asked questions) basic info about posting and account management
Our support forum where you can ask members for help with forum tech issues.
Our help desk - e-mail us for tech support, passwords, account issues, etc.

Janet H 05-14-2010 02:30 PM

How to Register
Registration is free and open to everyone. While even unregistered viewers may read our board, only registered members can post here.

To register:
1. Open your open your internet browser and go to this link: Sunline Coach Owner's Club - Register or open the forums home page and click on the "register" link.
2. Fill out your birth date and click proceed. You must be older than 13 to register.
3. Check the "I agree to the rules" button (if you agree)
4. Click the "register" button
5. A form will appear and you will need to fill out the info requested. Be sure that your e-mail address is filled out correctly. We do not sell or share your information.
6. After you have filled in required info. Click on "complete registration" at the bottom of page. If you have not filled out all info - you will be prompted go enter the requested info.
7. You will get an email asking you to verify your email address. Please make sure that any SPAM filters you have enabled do not prevent email from our site from coming through.

This completes the registration process.

Janet H 05-14-2010 02:32 PM

Logging In
Once you have registered you may login to post or search our data base for information about Sunline RVs.

You will see a log in box in the upper right hand corner. Enter your e-mail address and password (passwords are case sensitive) and then click the remember me box.

Our site exchanges little bits of data called cookies with your computer to keep you logged in at page changes. Many virus protection programs or your computers own safety settings (if set very high) may be deleting these cookies when you navigate away from a page and then you get logged off. You can try the following things:
  • Set your system security settings to medium.
  • Be sure that you have enabled cookie handling.
  • Check your Virus protection software and firewall settings to be sure that cookie handling is not being blocked there - you can specifically allow cookie exchange with the site.
At the end of your visit, you can log out or just navigate away from our site. Our server will automatically sever your connection after a period of time.

If you have forgotten your password and cannot login, you may request a new one via the contact us link located at the bottom of each page. You do not need to be logged in to use this link.

Janet H 05-14-2010 02:34 PM

User Name
Your user name displays next to each post an identifies your account but you will login with your e-mail address. In order to log in you need to know both the e-mail address associated with the account and password and the password is case sensitive. Your e-mail address will NOT display publicly on your account or posts - only your username.

While you can change your password or update your e-mail address once you have logged in via your usercp (see link on upper nav bar), only an admin can change your user name.

If you need to have a user name change please use the contact us link at the bottom of the page. Tell us what your current user name is and make a request for a new one. If your desired name is already in use, you may have to choose again. User names are best kept to a short length (under 12 characters) and shouldn't contain any special characters (like % or & or #). They also have to be G rated and may not be e-mail addresses or web addresses.

If you have forgotten your e-mail address and cannot login, contact us with as much info about your existing account as you can remember and we'll try to help.

The contact us link located at the bottom of each page. You do not need to be logged in to use this link.

If you have 2 accounts, we can merge them and move all posts to one account but we will need to know which account you wish to retain.

Janet H 05-14-2010 02:37 PM

How to post a new question (thread)
Questions or a new topic thread can be started in the section of the forum that best fits the topic you have in mind. Once you have posted your question you can edit that post for a brief period of time.
  • Log into the forums.
  • Click on the "forums" tab at the top of the page. You may see a list of subforum/topic areas.
  • Click on the subforum that best suits your intended post. Once it opens you will see a list of threads already in that subforum. At the top of the list, over toward the left, you should see a "new thread" button.
  • Click on the new thread button and follow the prompts.
Once you have crafted your post, click on the submit reply button below the text editor to submit your post to the board.

Janet H 05-14-2010 02:38 PM

How to post a reply
To reply to an already existing thread:
  • Log into our site.
  • Open the thread you want to reply to.
  • In the bottom right hand side of the post you want to respond to, click on the note pad looking thing (post quick reply). A text editor box should appear.
  • Add your text and then hit post reply at the bottom of text box.
Or... you can hit "go advanced" and get a more complete text editor with formatting options and the ability to upload photos.

Once you have crafted your post, click on the submit reply button below the text editor to submit your post to the board.

Janet H 05-14-2010 02:45 PM

How to add photos to a post
You can directly upload images to a post or embed images that are hosted elsewhere.

To upload an image from your computer:
  • Click reply and scroll down to bottom of text box.
  • Click "go advanced" add text to message window and then scroll down.
  • Click "Manage attachments" A separate window will pop up.
  • Click "browse" Then select the file to be uploaded. Be sure that the photo is appropriately sized. You may select several photos to upload at the same time by repeating the last step.
  • Click "Upload" After pics have loaded close the pop-up window
  • Click "submit reply" to mount the text of your message - photos will automatically appear at the bottom of your post.

We highly recommend that you reduce file sizes before uploading them to posts and threads.

If you took your photo with a smart phone the image may display side ways on the forum. This occurs when an image is photographed in landscape orientation. Your device auto rotates the image for you when viewing but the forum software cannot. The solution here is to open the image on your device in the vertical (portrait) orientation, resize it down a little and resave it with a new file name. then upload to your post as usual.

How to embed an image stored on another site:
You can do this by using image tags. Upload the image to a service like imageshack and then copy the URL of the image and put that between [IMG] tags. That will work well, as long as the host site stays in business and doesn't disable your image for overuse of bandwidth etc.

You can also paste in the location of a photo stored here in a photo gallery.

To do this: Paste the url of the image into your post. Then add the following code on either side of the url (with no extra spaces):

[IMG]url here[/IMG]

The image will appear where the url was in your text.

We have an automated way to do all this - click on go advanced and then select the image icon from the tool bar in the reply editor. A box will pop up asking for the url of the image you want to embed. Fill out the box and post your reply.

Janet H 05-14-2010 03:14 PM

PM System and Profile Comments
There are two ways to communicate with other forums members outside of the normal posting area.
  • Private messages that only the person you send it to can read and respond to.
  • Profile Comments left on the member’s page (profile). Anyone can see profile comments and the recipient has the option to delete it from their page.
If you click on a members name next to a post and select “View Public Profile” it will take you to the member’s profile page. Click on the “Contact Info” tab and you have several options depending on what types of messages the member has chosen to accept.

If you select private message you will need to select a title, type in your message and press the “Submit Message” button at the bottom. You can add smiles and links, but you can not attach pictures to a private message.

If you select to send a profile comment, type in the message and press the “Post Message” button at the bottom.

Janet H 05-14-2010 03:16 PM

Customizing your account, subscriptions
You can change various settings in your member account. To access your account, click "user CP" on the upper navbar.

From the left side menu in your user control panel, you can add a signature, upload an avatar (the picture beside a post), change your account information and your forum interface. After any change, be sure to scroll to the bottom of the page and click 'save'.

One of the features of our forum is the ability to receive e-mail updates of new posts to a thread you may be interested in. You can opt for no e-mail, instant e-mail, daily or weekly. If you have elected to receive e-mail, make sure you have a valid e-mail address listed in your account profile. your e-mail address will not be publicly viewable and we do not sell or share member information.

Janet H 05-14-2010 03:17 PM

Rally calendar
As a service to our members, we maintain a rally and event calendar and any member may add an event to this calendar - FREE! To access the calendar, click 'rally calendar' on the upper nav bar. You may edit your event as needed.

Janet H 05-14-2010 03:20 PM

Sunline Site team and who's online
The staff of Sunline Owners Club consists of a team of moderators who are volunteers. Their job is to keep the forums running smoothly by assisting members and if needed, enforcing the rules of the forums. The moderators may warn, suspend or even ban a member who has continually violated the rules of the forums. These disciplinary actions are extremely rare and are done with a consensus of the moderator team. You can view a compete list of our site staff here.

The bottom of the Forums page displays a list of members who are currently logged onto the forums. The moderator’s names are listed in bold. If you need assistance, feel free to contact any of the moderators. If you see a post that you find objectionable, use the “Report Post” option (red triangle) under the posters information on the left side of the screen. This option will generate an alert to all members of the moderator team.

The site staff would like your time on the forums to be a positive experience. Let us know how we can help. :)

Janet H 05-14-2010 03:23 PM

To upload or change an avatar:

An avatar is the little picture displayed below your user name in the profile box on the left side of every post. You may use a forums avatar or upload your own custom avatar. Avatars are limited in size to 100 x 100 pixels or 100 KB (whichever is smaller).

To upload a custom avatar: Choose a picture you like that is stored in your computer. Resize the picture to meet the size requirements above using a photo/image editor or camera software. Images that are too large will fail to load and you will receive an error message.

1. Click user CP (control panel) on upper blue tool bar.
2. Click edit avatar on left side menu.
3. Scroll down to the "Custom Avatar" box and click the "use Custom Avatar" button.
4. Click Browse button. A file menu screen will appear and you can choose the avatar file to be loaded. The file name should appear in the "upload an avatar from your computer box".
5. Click save changes.

Janet H 05-14-2010 03:24 PM

How to search the forum
There are a couple of ways to search the forum. If you have a question we recommend that you search before posting. There's a fair chance that we have a several posts about your topic of interest.

The Forums search tool found on the nav bar is fairly easy to use and really quick. See here:

Our search tool searches for key words and you have a choice to search for threads or posts. Consider using the advanced search function to narrow down your choices. You must be logged into the forums to use the search tool. You can enter just key words or search under a members screen name.

For times when the forum embedded search tool does not find the right information you are looking for, try our Google Custom Search . This link will take you to the customized search tool for Sunline Owners Club. You can book mark this link to your favorites for quicker access to the link.
Google Custom Search for Sunline Owners Club

When the link is open, scroll down to the second search box with the "Google Custom Search" text in the box. Enter a few words, for example, "owners manual" and then click the blue search button at the end of the entry box. Looks like this.


Janet H 05-14-2010 03:26 PM

Friends and contacts lists
Friend and contact lists can be both fun and useful. You can easily sent PM's with a single click to your group of friends, and see them more easily in the online lists as a + will display next to their usernames.

What is the difference between a friend and a contact?
A friendship is a mutual, two-way relationship between two users. It is initiated by one user and accepted by the other. A contact is a one-way friendship. This could be where the other person does not accept the friendship, a friendship request is pending, or you do not wish to be friends at this time but want to show them as a contact only.

Where is list of friends and contacts displayed?
Your friends and contacts are displayed on the 'Contacts and Friends' page in your User CP. Your friends are also displayed in your profile page.

How can I request a friend, accept a friend or break a friendship?
There are two ways to request a friendship with someone.
The easiest way is to view the profile page of the person you want to become friends with and click the 'Befriend' link.The other way is to add the person to your contacts first. Then from your 'Contacts and Friends' page ask to be their friend by checking the box next to their name labeled 'Friend'. Next, save the page.

If you know the username of the person you want to be friends with you can send a friend request using the box provided and clicking 'Add Friend'.
To accept a friend, go to your 'Contacts and Friends' page. At the bottom of the page you will see a list of pending requests. Check the box for the requests you wish to accept then check the 'Accept' button and save the changes. If you do not wish to be friends then select 'Reject' instead.
Breaking a friendship can be done in three ways.
  • From your 'Contacts and Friends' page, uncheck the box for friend for the particular person and save the changes. If you no longer wish them to be a contact either, uncheck both boxes for that person.
  • In your 'Profile Page', click 'Friends' and then click 'Break Friendship' next to the user's name.
  • In the other person's profile, click 'Friends' then find your username and click 'Break Friendship'.

Janet H 05-14-2010 03:27 PM

New Posts vs. Todays posts
The link to Todays Posts can be found in the drop down menu under Quick links on the upper nav bar and is go to place for a fast update on all forum posting activity.

The link to Todays posts will return all threads that have been updated since your last login.

The link to New Posts is located in the center of the nav bar and functions differently. It will only display posts you have not looked at and this includes any posts you have made. It doesn't really give a complete list of new posts - just ones you have not read.

Janet H 05-14-2010 03:31 PM

Adding tags to new threads
When starting a new thread, the thread author may assign tags that help your thread to be found more easily by people searching for particular subjects. For example, a thread may display that it has been tagged with pump and wiring. Each tag is a web link leading to all threads associated with that tag.

Setting up tags:
You can set up to five tags per thread that you start. One or two tags probably will be most common. As you are writing your thread's initial post, please note the tag box just below the text input window. Instructions read, "Separate tags using a comma" and "You may add 5 tag(s) to this thread." There are no hard and fast rules -- do your best giving a one- or two-word summary of your topic. Multiple tags are useful if you are posting about a combination of factors; for example new, skylight leak and warranty. Or roof and coating.

You can see which threads have tags assigned. After the last post in a thread and just below the 'Post Reply' link, there is a box that displays tags associated with that thread. These tags are live links to search for other like-tagged threads.

Using tags:
To find tagged threads, use our 'Search' link on the overhead blue tool bar. In the drop-down box, the second selection is 'Tag Search' -- click to open. Enter a search term and click 'Search.' For example, leak or leak detection generate entirely separate groupings of threads.

The tag search window is also interesting for showing a "tag cloud," where the print size indicates how often certain tags have been assigned to threads. The tags in the tag cloud are live links to tagged threads.

Increasing the depth of this resource:
This feature will increase in utility as more people use it. If your research has found very useful threads on a topic and they don't have tags, you could private message a moderator and ask them to add a tag or tags. Please feel free to suggest tags you think are most relevant. And please include the web address line (URL) of the thread.

EMD_Driver 05-14-2010 05:36 PM

Posting links in SOC
Hello again everyone,

With the new forum software, there is a different way to post links. While posting a message or a reply, click the link button. It looks like this:

This will allow you to make text, or images clickable as links. To make some text a link, click and drag your mouse pointer over the text and highlight it. Click the link button above and put the destination link in the little box. When you click the ok button, your text will then be a link. Here is an example. I always make the text bold also. Clicking the "B" on the upper-left of the message editor, will make your highlighted text bold also.

If you wish to make an image clickable, post the picture from your image host where you want it and then left-click it once. That will select the image and allow you to make it clickable. Once you select the image, click the link button. Put the destination URL in the little box and click ok. That's all there is to it!

Here's an example of a clickable image:

kanyonkitty 05-14-2010 06:13 PM

Hey, I think I can fix this and make it user friendly, let me get my hammer & power tools

:confused::confused::confused::confused::confused: :confused::confused::confused::confused::confused: :confused::confused::confused::confused::confused: :confused::confused::confused::confused::confused: :confused::confused::confused:

Might wind up MIA !!!!!!!!!!!!!!!!

Andy R 05-14-2010 06:34 PM

EMD, thanks for posting the excellent tutorial on how to do this with the new software. kanyonkitty, hang in there, it will make sense soon.

Trailblazer 05-18-2010 02:02 PM


Originally Posted by kanyonkitty (Post 86077)
Hey, I think I can fix this and make it user friendly, let me get my hammer & power tools

:confused::confused::confused::confused::confused: :confused::confused::confused::confused::confused: :confused::confused::confused::confused::confused: :confused::confused::confused::confused::confused: :confused::confused::confused:

Might wind up MIA !!!!!!!!!!!!!!!!

Hey Kitty, I have to agree with you on this one. I have used other boards run on the vBulletin package before and ended up leaving them. I am trying to be open minded but I just don't like the fit and feel of the software package. Sorry.

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