I have never used any of the online RV rental websites. I have had friends rent a camper from some local dealers. With the local dealers they can help explain them possibly better and if it is a towable camper, then help set up the hitch and brake controller better.
Have you tried looking around your their local area for a RV rental?
A small motorhome may be easier for them verses a towable trailer if they do not have a large enough truck and brake controller setup.
If the rental place will deliver a camper right to the campsite and then come and pick it up after, that eliminates the whole towing issue. I have not heard of that but if done right can be a much less stressful situation.
Hope this helps
Current Sunlines: 2004 T310SR, 2004 T1950, 2004 T2475, 2007 T2499, 2004 T317SR
Prior Sunlines: 2004 T2499 - Fern Blue
2005 Ford F350 Lariat, 6.8L V10 W/ 4.10 rear axle, CC, Short Bed, SRW. Reese HP trunnion bar hitch W/ HP DC
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