Hi Gregory,
Please describe or show pics of what is not working properly. Won't roll up properly can come from several causes; we need to know which you are up against to help better.
Also, what method did you use to un-tension and re-tension the springs, and did you do both the left and right-hand springs?
I assume you still use the original Dometic awning hardware; what year is the camper and model awning? Dometic changed the end caps along the way, and there are different tricks/methods for holding the springs from unwinding, pending the model. Posting a pic of the ends caps helps. The model number is on the roller tube that you can see when the awning is fully extended. Assuming the tag is still readable.
Hope this helps
John
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Current Sunlines: 2004 T310SR, 2004 T1950, 2004 T2475, 2007 T2499, 2004 T317SR
Prior Sunlines: 2004 T2499 - Fern Blue
2005 Ford F350 Lariat, 6.8L V10 W/ 4.10 rear axle, CC, Short Bed, SRW. Reese HP trunnion bar hitch W/ HP DC
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