Need some more info to help better. What year and model camper do you have?
Any chance of posting pictures of the problem?
If you have a Sunline, they used several different slide drives over the years. The procedure to get it back on the track is somewhat different for each.
Current Sunlines: 2004 T310SR, 2004 T1950, 2004 T2475, 2007 T2499, 2004 T317SR
Prior Sunlines: 2004 T2499 - Fern Blue
2005 Ford F350 Lariat, 6.8L V10 W/ 4.10 rear axle, CC, Short Bed, SRW. Reese HP trunnion bar hitch W/ HP DC
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