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Old 11-22-2006, 06:20 PM   #1
cwm
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NHTSA Recall Certain Dometic refrigerators (In Sunlines)

Possible Fire Hazard..................

Below is information from the NHTSA website on a recall of certain Dometic refrigerators. This recall is in its very early stages, and there is no resolution in place as of Nov 1, 2006.

From the NHTSA website:

Dometic Recall NHTSA Campaign ID 06E076000

Make / Models : Model/Build Years:
DOMETIC / NDR1062 9999
DOMETIC / RM2652 9999
DOMETIC / RM2662 9999
DOMETIC / RM2663 9999
DOMETIC / RM2852 9999
DOMETIC / RM2862 9999
DOMETIC / RM3662 9999
DOMETIC / RM3663 9999
DOMETIC / RM3862 9999
DOMETIC / RM3863 9999

Manufacturer : DOMETIC CORPORATION

NHTSA CAMPAIGN ID Number : 06E076000 Mfg's Report Date : AUG 28, 2006

Component: EQUIPMENT: RECREATIONAL VEHICLE

Potential Number Of Units Affected : 926877

Summary:
CERTAIN DOMETIC TWO-DOOR REFRIGERATORS MANUFACTURED BETWEEN APRIL 1997 AND MAY 2003: SERIAL NOS.
713XXXXX THROUGH 752XXXXX;
801XXXXX THROUGH 852XXXXX;
901XXXXX THROUGH 952XXXXX;
001XXXXX THROUGH 052XXXXX;
101XXXXX THROUGH 152XXXXX;
201XXXXX THROUGH 252XXXXX;
301XXXXX THROUGH 319XXXXX,
INSTALLED IN CERTAIN RECREATIONAL VEHICLES AS ORIGINAL EQUIPMENT AND SOLD AS AFTERMARKET EQUIPMENT. A FATIGUE CRACK MAY DEVELOP IN THE BOILER TUBE WHICH MAY RELEASE A SUFFICIENT AMOUNT OF PRESSURIZED COOLANT SOLUTION INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence:
THE RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy:
THE VEHICLE MANUFACTURERS WILL NOTIFY OWNERS OF RECREATIONAL VEHICLES THAT HAD THE REFRIGERATORS INSTALLED AS ORIGINAL EQUIPMENT AND DOMETIC WILL NOTIFY OWNERS OF THE AFTERMARKET REFRIGERATORS. DOMETIC HAS NOT YET PROVIDED THE AGENCY WITH A NOTIFICATION AND REMEDY SCHEDULE. OWNERS MAY CONTACT DOMETIC AT 888-446-5157.

Notes:
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO http://WWW.SAFERCAR.GOV.

The following is extracted from the notice provided by Dometic to the NHTSA dated 8/26/06:

The potential defect is associated with cooling unit at the back of the refrigeration cabinet.

A fractional percentage of the potentially affected refrigerators have experienced a fatigue crack that may develop in the boiler tube in the area of the weld between the boiler tube and the heater pocket. A fatigue crack may release a sufficient amount of pressurized coolant solution into an area where an ignition source (gas flame) is present. Dometic's investigation has shown that a simulated release of cooling solution (refrigerant) in the area of the boiler, under certain conditions, could be ignited by the presence of an open flame. A boiler fatigue crack with the loss of cooling solution without ignition would result in a non-operational refrigerator that is not a safety issue. Under certain conditions, the released coolant could ignite and result in a fire. In order to have a fire, at a minimum, all of the following conditions must exist:


1. The refrigerator must be on and normally operating and gas burner must be lit;
2. 'There must be an oversized heating element in the refrigerator;
3. The boiler tube must develop a throughway fatigue crack of a
specific size;
4. There must be a release of the cooling solution at a rate which will
allow the accumulation of the cooling solution at a concentration within its range of flammability; and
5. There must be ignition source (gas flame) present.
If any of these conditions are not present, a release of the cooling solution will not result in a fire.

In April of 1997 Dometic modified the design of the affected refrigerators by increasing the wattage of the heating element from 325 watts to 354 watts. All production of the affected units from April 1997 through May of 2003 utilized the 354 watt heating element. In May of 2003, in order to improve the operating life of the refrigerators, Dometic returned to the use of the 325 watt heating element which it continues to use today. It is now believed that the use of the higher wattage heater contributed to abnormal fatigue in the boiler tube.

The products in question are all refrigerators used in the original manufacture of recreation vehicles or as replacement equipment for recreation vehicles. The total population of refrigerators potentially containing the defect is 926,877. Dometic estimates a potential maximum incident rate of 0.01% related to boiler fatigue cracks that leak and may result in a fire. There have been no incidents of injury or death related to the affected population of Dometic refrigerators.

Dometic became aware of the occurrence of fires which may have involved their products and retained an independent engineering testing laboratory to fully evaluate and investigate any potential defect in their refrigerators which might result in a fire. A number of returned units were analyzed and microscopic fatigue cracks which could release coolant into the area of the burner were identified in the boiler tube metal in the area of the weld between the heater pocket and boiler tube. Tests simulating the cracks were conducted the week of August 18, 2006 and confirmed a possible cause of fire in the refrigerators under certain conditions. These test results prompted the preparation of this notice.

Dometic continues to gather information on the potential defect and will forward additional relevant information as it becomes available.

Dometic has not yet identified a proposed remedy for the potential defect. Dometic will continue a testing program designed to identify and evaluate possible remedies. This evaluation will take place both in the United States and in Sweden. Once a remedy has been identified, Dometic will initiate or participate in a remedy campaign initiated by the original equipment manufacturers and aftermarket suppliers who have purchased, sold, and distributed these products. A list of original equipment manufacturers and aftermarket suppliers to whom Dometic has sold the potentially defective refrigerators is being prepared and will be provided to the NHTSA upon its
completion.

The following is extracted from the NHTSA response on 9/18/06:

Please provide the following additional information and be reminded of the following requirements:

Dometic must provide an estimated dealer notification date as well as an owner notification date including the day, month, and year. You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers. Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).

Dometic must file a sample of the envelope which you intend to use to mail the recall notice to owners. The words "SAFETY", "RECALL", "NOTICE" in any order must be printed on the envelope in larger font than the customers name and address.


We just bought a used 2000 Sunline Advancer Model L-21A that has one of theses units installed. I called the 1-888-446-5157 Hotline number and signed up to receive an information packet, as soon as they are available.

Update 10-5-2021. This link will take you to the new Dometic web site which calls out the fridge recall and the models affected. https://www.dometic.com/en-us/outdoo...gerator-recall

The old links below no longer work.
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Old 11-22-2006, 08:01 PM   #2
cwm
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NHTSA Recall Certain Dometic refrigerators (In Sunlines)

Forgot to Thank MELM, from RV.NET Forum, for this information. Thanks!

By the way, there have been several fires in RVs, possibly due to this problem, as mentioned above (See the RV.NET Forums for details).
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Old 11-22-2006, 09:19 PM   #3
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Yes my 2004 is on the list too....

I actually talked to LaRue on this just before things went down hill. Sunline had not even known about it yet and asked how I knew. I sent her the RV.Net link and the NHTSA link. She thanked me and forwarded it to Ruth in the warranty dept of Sunline.

If you are the original owner and you sent in the Dometic registration sheets when you bought the camper, it should not be that hard for them to find us. Heck they continued to want to sell me extended warranty on the thing.

John
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Old 04-09-2007, 01:28 PM   #4
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any new information on the frig recall? we live in del and have our sunline on a permanent site. thanks!
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Old 04-09-2007, 05:46 PM   #5
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I thoughtt all that was needed was posted here.

I can tell you that the dealers have these things on back-order as there are many, many units to fix.
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Old 04-09-2007, 06:41 PM   #6
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To those fellow Sunliners that have not yet seen this on RV.net

Follow this link. Dometic Recall info on RV.net

It is the most complete post there so far. If you are into technical investigation and discussion with pic's, we have that going on there as well.

A few people have already reported their rigs are just starting to get the recall containment shield, thermal disk sensor and fusible link as of a week or so ago. Not many yet as of 4-9-07

John
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Old 04-19-2007, 07:35 PM   #7
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Thank you cwm & JohnB,
My original recall letter did not have the ser #'s 101xxxx - 152xxxx. I thought my ser # was not included. After re-reading your post I went on-line to Dometic and sure enough I am a winner. I called the local repair guy who said he would order me the parts and could be in next week. We will see.
To all of you that got the original recall letter from Dometic, recheck you numbers, somewhere along the way they added some or omitted some in previous correspondence.
Thanks again Guys,
MM
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Old 04-21-2007, 12:11 AM   #8
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NHTSA Recall Certain Dometic refrigerators (In Sunlines)

All

Just received notification from my RV Dealer that he had received my Repair Kit and to bring my Sunline in for installing the Repair Kit on Wednesday, April 25, 2007. They said it will only take about one-half to three-quarters of an hour to install.
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Old 05-02-2007, 08:04 PM   #9
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Just got my kit installed and picked up coach tonight. Just in time for trip next week. Looks like a sensor was placed in the chamber tube and sheet metal placed along the back. Hope it is a valid fix. Dealer said they get $40.00 to install kit from Dometic. Must be thousands involved.
Just wanted to update you.
MM
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Old 05-03-2007, 04:45 AM   #10
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Made sticky post to keep up front and forward for easy access for everyone.

Moved from Sunline Community to the Repairs and Maintenance thread.

Hutch - Sunline Community moderator.
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Old 05-09-2008, 09:54 AM   #11
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This recall was updated in April of 2008. Our fridge is now on the list, so please recheck yours! Here's the link to plug in your numbers.

http://www.dometicusa.com/recall.php
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Old 05-09-2008, 11:04 AM   #12
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Hi Pam,

Thanks for posting this, looks like our's is affected also.
We're In the process of contacting our dealer to arrange to have it fixed.

Hutch
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Old 05-09-2008, 05:32 PM   #13
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Thanks for the update Pam!

Looks like we are affected also......I'll be on the phone in the morning....hopefully we will be able to take this to a local dealer (former Sunline) otherwise the dealer we bought it from is 3 hours away!

Anyone have any problem bringing something in for warranty work at the non-purchasing dealer?
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Old 05-09-2008, 05:44 PM   #14
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Quote:
Originally Posted by Poppy & Nana
Anyone have any problem bringing something in for warranty work at the non-purchasing dealer?
Kathy,

You shouldn't have any problem. It's a recall so any authorized Dometic dealer will be able to take care of you.

We have all our service and repair work done by a dealer where we didn't purchase our trailer from.

Hutch
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Old 05-09-2008, 05:59 PM   #15
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That makes me feel better - perhaps I can bring it down to Whitesboro on Monday! I don't need the trailer until May 22nd, when we leave for Memorial Day weekend....so I'm hoping it can be done by then! If not - oh well! I've read that it is only a 1 hour job....so all I can do is hope!
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Old 05-09-2008, 08:50 PM   #16
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Mine was affected under the original recall and it's basically painless. I made an appointment to have it done, and then when I showed up, I had to take someone out to verify the serial # of the refer. Then they told me to leave it hooked to the TV and they just backed it up to a bay and got to work right away. The guy had it done in about 45 minutes. It's a real simple operation. In fact, now that our Weekend Warrior is affected, I'd consider doing it myself, but the only bad thing is I'd lose the warranty on it.

If anyone has an older one that needs it done, go to the dealer and get the free kit. It comes complete with installation instructions. I don't recall what the warranty on the refers is, but if yours is out of warranty, do it yourself and save the trip.

Here's Before:





Here's After:








Jon
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Old 05-09-2008, 10:35 PM   #17
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Oh boy......

If you folks with 2005 and 2007 models that are into this, then when I just sneaked by OK before on my 2, 2004's I think I'm now into this twice.

I'm away for work right now but will check the SN #'s when I get home.

Pam, thanks for bringing this up to us.

John
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Old 05-09-2008, 11:47 PM   #18
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Dometic Refrigerator recall

Thanks all for the update on the recall. My trailer was already in the shop for something else. When I called to let them know about the recall, the service mgr. said he would take care of it.

Joe
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Old 05-14-2008, 09:24 AM   #19
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We're included, too. Have an appointment with local dealer on 28 May at 09:00 to have fixed. They said plan on being there for 30 minutes to an hour.
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Old 05-15-2008, 08:51 AM   #20
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I just checked our numbers and sure enough, Lucky goes to see Dr. Stoltzfus June 2nd. I just hope it can keep its cool until then. This stuff really "burns me up".......man, Im working too hard!!!!!

Marshall
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