Hey Ted, the wife and I also purchased a 2499 from General RV in Novi MI. We also bought the insurance plan and although we havent had the need to use it yet (KNOCK ON WOOD) the way I justified it was to compare basic service to almost anything needed to be done.
I know I had a custom hitch installed and had three different prices quoted from different places, General did it for right around $1000 give or take a few $100 and that was the norm. Now they charge $90 and hour for labor and almost anything you need done these days is going to be a few hours labor minimum. That doesnt include the parts and hassle of getting it towed in if it happens to be that badly broken. I figured if you used it three times in the life of the trailer, it will be paid for. Thats cheap insurance for something you plan on dropping a pretty penny on.
So far, General has been nothing but great to us and helped us out in so many ways, that I've reconsidered all those bad things I've said inthe past about service/repair people
Hope the info helped? I wouldnt worry about the electric jack too much. I choose to have ours replaced with a manual one for the simple fact, I had a friend who had his trailer parked and the thing malfunctioned and we had to go buy a Hi-Lift jack to get it on the truck. I dont think you'll have that happen with the manual one unless you break both arms
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