Sunline RV Forum
Sunline User Photos

Go Back   Sunline Coach Owner's Club > Technical Forums > Repairs and Maintenance
Click Here to Login

Join Sunline Club Forums Today


Reply
 
Thread Tools Search this Thread Display Modes
Old 04-27-2010, 06:57 PM   #1
Junior Member
 
Join Date: Apr 2010
Posts: 13
SUN #1058
marbarker
Al-Ko Axle

Has anyone had any luck with warranty issues with Al-Ko? We have a Que that is going through tires like mad and on our first trip a few weeks ago, we spun a bearing. Our dealer said it sounded like we had a bent axle and that it was probably defective from the start. They wrote a letter to Al-Ko but from what I've read on this great site, no one has gotten too far with Al-Ko owning up to responsibility. With camping season right around the corner I don't want our camper sitting at the dealer's all summer! Any advice would be appreciated.
__________________

__________________
marbarker is offline   Reply With Quote
Old 04-27-2010, 09:56 PM   #2
Moderator
 
JohnB's Avatar
 
Join Date: Nov 2006
Location: Ohio
Posts: 10,165
SUN #89
JohnB is on a distinguished road
Hi Marbarker

Welcome to Sunline Owners Club.

To your direct question with Alko and warranty, I have had my own negative experience with them and gave up and moved on myself.

I'm thinking even if your Que was a 2007, odds may not be in your favor to be able to collect on a warranty claim.

So now what? I can offer some suggestions that may help on the fix it route.

1. Do you have access to being able to jack up your camper and put it on jack stands on a concrete or black top drive way? If so we can walk you thru a few ways to check if you axle is out of align. Then armed with that you can figure out how to correct either yourself or take to a trailer/truck repair place.

2. The TT dealers. This may be a hit and miss. If you have a dealer who does actual axle alignment, then they may be able to help do this work for you. There are many that just change parts the factory sends.

You talked about the camper being out of commission all summer, well actually to install an entire new axle, move the brakes and align to the tow ball will only take less then a week in a shop that does this for a living. More like 2 to 3 days on a single axle unit.

Im assuming you have a torsion axle as I thought the Ques where set up one those. A whole new Dexter axle less brakes is not that expensive, the labor to do the work can be. In my case I totally rebuilt the entire axles and suspension. However I am fortunate to have a shop where I can do this here at the house.

Good luck and hope this helps

John
__________________

__________________
Current Sunlines: 2004 T310SR, 2004 T1950, 2004 T2475, 2007 T2499, 2004 T317SR
Prior Sunlines: 2004 T2499 - Fern Blue
2005 Ford F350 Lariat, 6.8L V10 W/ 4.10 rear axle, CC, Short Bed, SRW. Reese HP trunnion bar hitch W/ HP DC

Google Custom Search For Sunline Owners Club
JohnB is online now   Reply With Quote
Old 04-28-2010, 07:20 PM   #3
Junior Member
 
Join Date: Apr 2010
Posts: 13
SUN #1058
marbarker
Hi John,
Thanks for the prompt response. Having the feeling that you have now confirmed, I have decided to not pursue the Al-Ko warranty route. The dealer that we bought the Que from did jack it up and ascertained that replacement was the best option. We agreed and a Dexter axle has been ordered. We may still go after Al-Ko once the old axle is taken off. My understanding is that Al-Ko wants to see the part before deciding to honor any warranty which I believe is 5 years. In any case, the replacement will costs us between $600-$800 hard earned dollars but I can't bear the thought of being without my Que! The camping season here in Maine is short so it's worth it to me to act quickly on this issue. In other ways, the Que seems to be well built and suits our traveling style. This website community is a great place to share experiences and information. I'm glad I found it! Thanks again and happy camping!

Marian Barker
__________________
marbarker is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Axle on 1986 saturn paulr Repairs and Maintenance 8 04-22-2010 06:05 PM
AL-KO axle warranty in question dennisb Repairs and Maintenance 10 02-20-2010 07:19 PM
Single Axle and blowouts WandaLust Sunline Community 12 11-25-2008 05:59 AM
Only One Axle has Brakes flyncasafo Repairs and Maintenance 3 05-04-2008 04:30 PM
Dexter Axle Over-Under Conversion Kit Sunline Fan Modifications 12 07-04-2007 10:24 AM


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Sunline RV or any of its affiliates. This is an independent, unofficial site.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 11:43 PM.


×