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Old 01-11-2012, 07:23 AM   #1
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trouble with downloading files

I am having trouble with the downloading of brochures..says a security certificate problem? I am looking for the 2001 brochure. Ty for your help...Janalee
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Old 01-11-2012, 09:02 AM   #2
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Janalee,

I'm not able to help you with the "security certificate" issue, but I just went to the files section and was able to download the 2001 brochure with no problem. Hopefully someone more techy than me will be along soon to help you out.

Kitty
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Old 01-11-2012, 01:09 PM   #3
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janalee,

I also was able to download the file with no problem, or anything about the certificate.

Perhaps what your seeing is the security certificate warning? You can still download the file if it is just the warning. It has to do with your security settings on your computer. The warning is just that, a warning, and you can choose to accept the download anyway.
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Old 01-12-2012, 12:08 PM   #4
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Quote:
Originally Posted by Janalee View Post
I am having trouble with the downloading of brochures..says a security certificate problem? I am looking for the 2001 brochure. Ty for your help...Janalee

I think you got a security advisory note from your virus or security scheme. It may have been asking you if this was a trusted source. You can contact your isp if you have more questions about that or allow file downloads from our site on your exceptions list.
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Old 01-12-2012, 06:07 PM   #5
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How current is your software? especially the web browser.

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